Store policies

Customer information.

Vertics is planned as a UK-only sports store. Please read this information before placing an order.

Shipping

Vertics ships to United Kingdom addresses only. Orders are prepared after payment is confirmed. Delivery options, estimated delivery times, and any shipping charges will be shown at checkout before an order is placed. Delivery times may vary depending on product availability and courier service.

Returns

If an item is eligible for return, it should be unused, in its original packaging, and returned within the stated returns period. For hygiene and safety reasons, some products such as opened supplements may not be returnable unless faulty. Customers should contact Vertics before sending any item back.

Privacy

Vertics collects customer information needed to provide the store experience, process orders, respond to support requests, and send account or order updates. Payment details should be handled by a secure payment provider. Customer data should not be sold, and marketing messages should only be sent where permission has been given.

Terms

Product information, pricing, availability, and delivery details may change over time. Product descriptions are provided for general information and should not be treated as medical advice. Customers are responsible for checking that any product is suitable for their own needs before ordering.